Policies

Everyone deserves a picture-perfect service. Here’s how we make it happen.

Cancellations

In an effort to respect the time of our valued guests and artists, we request a 24-hour notice to cancel or reschedule appointments.
Appointments that are canceled or rescheduled without 24-hour notice may be charged in full.

We understand that unavoidable issues come up, and we will do our best to work with you in the case of an emergency.

Arrival Time

Please arrive 15 minutes prior to the start of your appointment. While we will always do our best to accommodate late arrivals, we appreciate being notified as soon as possible if you are running behind.